RICHFEEL HEALTH AND BEAUTY PRIVATE LIMITED

(“RICHFEEL ”) is committed to implementing these measures designed to protect the privacy of those using our services and accessing this website/Lead Gen Form www.richfeel.com (“the Website/Lead Gen Form”). It is clarified that the term “RICHFEEL ” shall include its affiliate and associate companies, directors, officers, employees or doctors. Although RICHFEEL respects the privacy of all those who visit our Website/Lead Gen Form, and use our online services through computers, mobiles or otherwise, we do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website/Lead Gen Form without their permission.

OWNERSHIP OF THE WEBSITE/LEAD GEN FORM:

This Website/Lead Gen Form is owned and managed by RICHFEEL . All references to RICHFEEL shall be deemed to mean a reference to www.richfeel.com. All information and content provided on this Website/Lead Gen Form shall be the sole property of RICHFEEL and all rights for distribution are reserved with RICHFEEL .

EFFECT OF THIS AND RELATED DOCUMENTS:

This Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, govern your interaction and use of this Website/Lead Gen Form.

PERIODIC POLICY CHANGES:

Please note that RICHFEEL may reviews its Privacy Policy from time to time as it may deem fit (e.g., to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that you bookmark and periodically review this page to ensure continuing familiarity and awareness with the most current version of our Privacy Policy.

OPT-OUT OPTION:

RICHFEEL offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counseling services, phone consultations and e-mail communication etc. For the said purpose certain personally identifiable and non-personally identifiable information has to be gathered, relied upon and used, as described below.

NON-PERSONALLY-IDENTIFIABLE INFORMATION:

General: When users come to our Website/Lead Gen Form, we collect and aggregate information indicating their home server, but not their e-mail addresses. Such information helps us identify the most popular content and portions of our Website/Lead Gen Form and determine the effectiveness of our various promotional activities. We aggregate such information for internal review and thereafter it is superseded by more recent information Cookies: We also use “cookies” – that is, small text files placed on your computer’s hard drive/ mobile – to help you in getting faster access to this Website/Lead Gen Form’s contents, and to help us determine the type of content you find of interest, the sites to which you link, the length of time you spend at any particular area of this Website/Lead Gen Form and in particular RICHFEEL services you choose to use. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow RICHFEEL to serve you better and to personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by your web browser. For more information on how to do this, please refer to the documentation accompanying your browser or third party web sites.

PERSONALLY IDENTIFIABLE INFORMATION:

General: In certain areas of this Website/Lead Gen Form, we require that you provide us with personally-identifiable information, in order to be able to use that portion or those portions of this Website/Lead Gen Form. For instance, the names and contact information of persons who visit our Website/Lead Gen Form are added to our database (presently maintained in Mumbai, India) so that, for example, they may be contacted in the future regarding RICHFEEL products, services or future opportunities. Such contact may occur by e-mail, telephone or mail, as RICHFEEL deems appropriate. Specific: RICHFEEL may also collect health information about you that you provide by while enquiries/ raising queries or during the treatment/ responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical history, pictures, records etc.). Billing Information: As some of services provided by RICHFEEL are paid services, RICHFEEL may require additional information pertaining to your contact details, billing address, credit card information etc. All such information collected is for the purpose of providing consultancy and counseling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.es”: We also use “coProviding us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question without receiving certain information from you.

HOW WE USE THE INFORMATION WE GATHER:

RICHFEEL will use the information received to provide services in the best interest of the users. You agree and understand that the apart from RICHFEEL and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems may have access to your personal data. RICHFEEL has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.

HOW WE USE NON-PERSONALLY IDENTIFIABLE INFORMATION:

We aggregate data on users’ home servers for internal review purposes, in order to build higher quality, more useful online services and better products, e.g., by performing statistical analysis of the collective characteristics and behaviour of our users. Following such internal review, such aggregated information is then superseded by more recent information.

HOW WE USE PERSONALLY-IDENTIFIABLE INFORMATION:

RICHFEEL provides notice to users that personally-identifiable (i.e., non-aggregated) information will be collected during the web-browsing process. This Privacy Policy also serves as a notice that such information is collected under those circumstances. RICHFEEL may use such information to enhance your experience by providing such information to appropriate third parties, including any outsourcers, as reviewed and selected by RICHFEEL . Additionally, RICHFEEL shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. RICHFEEL shall make best endeavours to securely store the information supplied and the response provided. RICHFEEL may also produce reports on the use of the services utilised by the user to monitor and develop the services. With your permission, academic institutions and/or RICHFEEL may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study. RICHFEEL reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend RICHFEEL against third party claims or allegations; (iv) to protect the security or integrity of the Website/Lead Gen Form and/or services provided by RICHFEEL ; and/or (v) to protect the rights, property, or personal safety of RICHFEEL , users of the Website/Lead Gen Form and any other person. RICHFEEL shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. RICHFEEL will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances. spond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. RICHFEEL shall make best endeavours to securely store the information supplied and the response provided. RICHFEEL may also produce reports on the use of the services utilised by the user to monitor and develop the services. With your permission, academic institutions and/or RICHFEEL may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study. RICHFEEL reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend RICHFEEL against third party claims or allegations; (iv) to protect the security or integrity of the Website/Lead Gen Form and/or services provided by RICHFEEL ; and/or (v) to protect the rights, property, or personal safety of RICHFEEL , users of the Website/Lead Gen Form and any other person. RICHFEEL shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. RICHFEEL will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances. Consultancy and counseling are intended solely for your use. All information is tailored to meet your individual situation/circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from RICHFEEL share this information with any person whosoever, and/ or alter or edit the same.

HOW THE USER CAN ACCESS OR CORRECT INFORMATION:

In order for RICHFEEL to provide effective consultancy and counseling services, you shall be required to provide full, complete information and updated information pertaining to the ailment (including but not limited to your medical history). RICHFEEL shall be entitled to presume that the said information provided by you is true, correct and updated. You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an e-mail as per the contact details stated herein. Where offered, you also may update your personal information by modifying information that you previously have entered into forms or data fields on our Website/Lead Gen Form. Please note that RICHFEEL shall not be responsible in any manner whatsoever for wrong diagnosis and/ or prescription. We will use reasonable efforts to correct the incorrect information. We use this procedure to better safeguard your information.

INTERACTIVE AREAS:

RICHFEEL provides certain services such as bulletin boards, discussion forum, chat rooms and other interactive areas (“Interactive Areas”) on the Website/Lead Gen Form. Any information you reveal in the Interactive Areas, including but not limited to any public forum is not subject to this Privacy Policy and can be seen by third parties unrelated to RICHFEEL . It is therefore important that you carefully consider what information you disclose in these Interactive Areas. Further, RICHFEEL can not and does not control the acts and comments of the users of its Website/Lead Gen Form’s services or monitor the accuracy of postings by such users. If communications in such Interactive Areas are not in conformity to the Terms of Service, Disclaimer or the Privacy Policy, RICHFEEL shall solely be entitled to investigate the allegation and remove or request the removal of the communication. RICHFEEL reserves the right (but is not obligated) to edit or delete any communication posted on the Website/Lead Gen Form, regardless of whether such communication violate these standards for content. The views expressed by the users of this Website/Lead Gen Form (including but not limited to the Interaction Areas) are that of the users and RICHFEEL does not subscribe to or agree with the contents therein in any manner whatsoever. RICHFEEL cannot and does not assume any responsibility for any actions or omissions of third parties, including other website/Lead Gen Form users and the manner in which they might use information received from RICHFEEL . In the event that you encounter any user who (a) is improperly collecting or using information about you or other users; or (b) making inappropriate comments or remarks, please contact us on email [email protected] or call +919004999333

DATA SECURITY:

RICHFEEL will take reasonable steps to protect your personal information as it is transmitted from your computer and/ or mobile to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction. Due to the nature of online consultancy, chat and counseling, it is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources. You must promptly notify RICHFEEL of changes to: (a) your account or membership number; (b) your address and (c) any other information as you may deem fit (including but not limited to information pertaining to your health). You must also promptly notify RICHFEEL if you become aware of any actual or potential breach of security, such as the unauthorised disclosure or use of your member identification, user name or password etc. We will be mailing you newsletters and updates from time to time and you agree and understand that this will not be in violation of Privacy Policy herein.

THIRD PARTY WEBSITE/LEAD GEN FORM:

In the event that you access any third party website/Lead Gen Form through this Website/Lead Gen Form, RICHFEEL highly recommends that you consult the respective privacy policy, disclaimer and terms of use of that website/Lead Gen Form. These links are provided solely as a convenience to you and not as an endorsement by RICHFEEL of the content on such third-party website/Lead Gen Forms. RICHFEEL does not and can not control the contents and activities of other website/Lead Gen Forms.

RICHFEEL COMMITMENT TO CHILDREN’S PRIVACY:

Protecting the privacy of children is very important to RICHFEEL , and in furtherance of this, it does not collect or maintain information at the Website/Lead Gen Form from those under 18 (eighteen) years of age. No part of its Website/Lead Gen Form is structured to cater to minors.

FEEDBACK:

This Website/Lead Gen Form and e-mails received by you may include surveys that seek your feedback on the services provided to you by RICHFEEL . This information is used to improve our services and identify Website/Lead Gen Form and service enhancements. By providing RICHFEEL with any information or ideas you acknowledge that RICHFEEL is free to use this feedback for any purpose whatsoever, without any compensation to you.

CONSENT:

By using the Website/Lead Gen Form, you agree that the terms set out in this Privacy Policy are reasonable. If you do not think they are reasonable, you must not use this Website/Lead Gen Form. You fully and completely understand the contents herein and agree to the same. You are acting on your free will and consent to the contents herein. Contact us: Should you have other questions or concerns about this Privacy Policy, please email us on [email protected] or call +919004999333